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Protecting Powder

SKU# s131

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Customer Reviews

Great powder, poor delivery...needs rethinking! Review by Susan
Value
Quality
Price

This product is great in concept, but falls short in the execution. First the good: powder itself is stellar! I love the Translucent for my fair skin and sunscreen for the same reason. Not cakey. Looks moist and dewy used alone or over other foundation products.

Now the evil, dark side of this product...it is frustration in a bottle. The brush is pure garbage. It even has a foul odor. From the first time to the last, the black brush left hundreds of long black bristles/hairs and minuscule bits of hairs all over my face. It looks like shaving remnants from a hairy beast every time I use it. It is nearly impossible to remove them without wiping off my face! My co-workers were having to tell me I had "an eyelash" on my cheek/nose/chin.

Additionally, there are NO directions on how to best use the product's automatic dispenser. I called the company and was on hold forever while the customer service consultant went to ask. She wasn't sure and thought it just came out when you brushed it on your face, but someone else was going to talk to someone else and at that, I just hung up. She was nice enough, but I don't need to waste time on a phone call.

Now, I unscrew the brush/lid mechanism from the base and use a different brush to apply this. That is when I realized how VERY LITTLE product is in this container. $40 is NOT a good price point for the value.

My suggestion for improvement? First of all, change the Glo review criteria. Value/Price are too closely related to warrant 2 out of 3 buttons on a review. Quality is not explicit enough...product? delivery system? packaging? container?

The POWDER is exquisite, but overpriced. The BRUSH is a waste. Please put this product in a powder jar, like your other products and ditch the inferior brush.

I won't buy this again.

Note from gloProfessional: Thank your sharing your experience, Susan. We've passed your comments along to our Product Development Team. We find that the best way to get the powder flowing through the brush is to tap the powder to the base of the brush then brush the back of the hand until the powder is evenly distributed through the brush before brushing face, decollete etc. We will also reassess review criteria. Again, thank you for your feedback it helps us serve you, our wonderful customers the best we can!

(Posted on 11/28/12)

Dispenser does not work! Review by Sandy
Value
Quality
Price

I love the product but the powder DOES NOT dispense into the brush as it should. It would be a great concept if it worked! Glo please fix this!!!

Note from gloProfessional: Thank your sharing your experience, Sandy. We've passed your comments along to our Product Development Team.

(Posted on 10/25/12)

Applicator Needs to Go! Review by E
Value
Quality
Price

I would love to rate the actual product- if I could get it to come out of the brush! All I get are broken off black brush hairs across my face. The "theory" of this application is great. But the reality is that unless I break open this thing, I'll never get to the product. If your going to make it this complicated at least put instructions on the box. All my $40 bought me was aggravation.

Note from gloProfessional: Thank your sharing your experience, EC. We've passed your comments along to our Product Development Team. We find that the best way to get the powder flowing through the brush is to tap the powder to the base of the brush then brush the back of the hand until the powder is evenly distributed through the brush before brushing face, decollete etc.. Again, thank you for your feedback it helps us serve you, our wonderful customers the best we can!

(Posted on 10/6/12)

Not sure about this one! Review by Jo
Value
Quality
Price

I have this in the Bronze! I think the whole idea is great, but I don't feel like it comes down into the brush like it should. I even tilt my head backwards and see if will flow in that position. I've tapped it, shaken it and I still don't think it works like it should. Again, I love the idea and would buy all of my powders like this if they worked.

I'm open for suggestion: clydajomama@comcast.net if you've got an idea how this works the best. I've almost sent it back for the above reason. I don't want to have to take the lid off as another reviewer stated because that defeats the purpose and I could have used one of my other powders and not gotten this.

PLEASE GLO....TELL ME HOW THIS WILL WORK BEST, OR MAYBE I NEED A NEW ONE! Jo

Note from gloProfessional: Thank your sharing your experience, Jo. We've passed your comments along to our Product Development Team. We find that the best way to get the powder flowing through the brush is to tap the powder to the base of the brush then brush the back of the hand until the powder is evenly distributed through the brush before brushing face, decollete etc. Again, thank you for your feedback it helps us serve you, our wonderful customers the best we can!

(Posted on 7/28/12)

FANTASTIC! Review by Megan S
Value
Quality
Price

I absolutely LOVE this sun-screen powder. It goes on so smoothly and gives my skin a beautiful finished look and protects from the sun. It works, too! It will sweat off, but still looks fresh when re-applied. I have olive skin and the bronze is a little too dark for all over my face, and the translucent is a little light, so I bought both and mix them together for a personalized color match. The powder does't come down onto the brush as much as I would like, so I unscrew the lid and apply with my own make-up brush... PERFECTION! LOVE IT!

(Posted on 7/12/12)

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